Energy and water consumption data from CSDD customer service centres was collected across individual locations, making it difficult to maintain a consistent overview of resource use nationwide. Comparing performance between centres, identifying changes in consumption, and assessing efficiency required data to be reviewed across separate sources. The goal was to bring the data together and create a clearer basis for analysing consumption, identifying trends, and making informed decisions about resource efficiency.

Intellify created a centralized system bringing energy and water consumption data from CSDD customer service centres into one environment. Custom analytical dashboards were developed to make the data easier to explore and compare across locations. The solution enables analysis against previous periods, comparison between centres, degree-day analysis, baseline development, and tracking of meter changes, providing a more structured view of consumption and its development over time.

CSDD gained a unified view of energy and water consumption across its customer service centres. Centralized data and tailored analytical dashboards make it easier to compare locations, identify consumption changes, and evaluate resource use using consistent data. The solution also provides a stronger foundation for ongoing energy analysis and more informed decisions across multiple sites.